A STUDY OF RESIDENTS SATISFACTION AND PERCEPTION OF OWNERS TOWARDS PRIVATE FLATS

N. Lavanya; Dr. U.Vani

Volume : IX, Issue : I, January - 2020

A STUDY OF RESIDENTS SATISFACTION AND PERCEPTION OF OWNERS TOWARDS PRIVATE FLATS

N. Lavanya, Dr. U. Vani

Abstract :

This research is outcome of the study related to resident’s satisfaction and perception of owners towards private flats. The objective of conducting the research work is to study the customer awareness and perception towards the private flats, ideas and preferences of customers towards private flats. For this purpose 100 residents were taken as sample for the study in order to get the needed information. The study is a descriptive type and simple random sampling technique is used and the data was collected using questionnaire method. The collected data were consolidated and interpreted by using statistical tools like percentage analysis, chi–square test and rank analysis.