Volume : II, Issue : II, February - 2013
Alternate Banking Channels for Customer Convenience
Dr. Mahalaxmi Krishnan
Abstract :
In the last two decades banks in India have emaced information and communication technology in a big way. They have migrated to core banking platform thereby seamlessly networking their bank anches across the country. This has helped banks to provide enhanced services and new products to their customers in a more efficient manner. The purpose of this research is to examine the alternate delivery channels available to bank customers for various banking services at their door step.
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DOI : 10.36106/ijsr
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Dr. Mahalaxmi Krishnan Alternate Banking Channels for Customer Convenience International Journal of Scientific Research, Vol.II, Issue.II February 2013
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Dr. Mahalaxmi Krishnan Alternate Banking Channels for Customer Convenience International Journal of Scientific Research, Vol.II, Issue.II February 2013
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