A Study on Assessing The Emotional Intelligence Among The Managerial Employees in Bhel (Bharath Heavy Electrical Limited) Trichirapalli

V.Alagigisamy; Dr.M.Sivasubramanian

Volume : IV, Issue : I, January - 2015

A Study on Assessing The Emotional Intelligence Among The Managerial Employees in Bhel (Bharath Heavy Electrical Limited) Trichirapalli

V. Alagigisamy, Dr. M. Sivasubramanian

Abstract :

Emotional intelligence can be defined as the ability to monitor one\'s own and other people\'s emotions, to discriminate between different emotions and label them appropriately and to use emotional information to guide thinking and behaviour Coleman, Andrew (2008). However, substantial disagreement exists regarding the definition of EI, with respect to both terminology and operationalizations. The present study concludes that a moderate level of emotional intelligence was found among the managerial employees. It also concludes that the demographic variables namely age, gender, education, designation, experience and income influences the level of emotional intelligence of the managerial employees.