Reducing Ambulance Diversion in a Tertiary Care Teaching Hospital

Dr. K. Venkata Krishna Reddy; Dr. N. Satyanarayana

Volume : V, Issue : III, March - 2015

Reducing Ambulance Diversion in a Tertiary Care Teaching Hospital

Dr. S. Naga Satish Kumar, Dr. K. Venkata Krishna Reddy, Dr. N. Satyanarayana

Abstract :

An Ambulance Diversion is a phenomenon which occurs when a hospital Emergency Department (ED) cannot care for emergency patients due to reasons like ED crowding, lack of services or facilities and improper referral or less usage of primary health care system. The study focuses on causes of ambulance diversion and decrease in diversions after upgrading ED of Nizam’s Institute of Medical Sciences. The results showed that effective management of ED can reduce ambulance diversion and its potential patient outcomes