PROBLEMS FACED BY THE ACCOUNT HOLDERS IN USING VARIOUS E-BANKING SERVICES OF PUBLIC AND PRIVATE SECTOR BANKS IN ERODE DISTRICT

Dr.T.Arul

Volume : VIII, Issue : V, May - 2019

PROBLEMS FACED BY THE ACCOUNT HOLDERS IN USING VARIOUS E-BANKING SERVICES OF PUBLIC AND PRIVATE SECTOR BANKS IN ERODE DISTRICT

Dr. T. Arul

Abstract :

The internet banking plays a significant role in the walks of people in the modern world of technology. It provides instance banking services round the clock plays pivotal role in inging economic and financial development by providing cash less services to the customers. In this research, the researcher has been taken 1000 E -banking customers maintaining their accounts in Public and Private sector banks. Descriptive research study has been used for this research. Stratified random sampling method is used for collecting the data from the respondents. The collected data has subdued into tables by using percentage analysis and Henry carrot ranking analysis. F mm the study it could be found that majority of the respondents are satisfied towards the E-banking services offered by the public sector banks in Erode.