Volume : VIII, Issue : VII, July - 2019

Learning from less successful Quality Circles in Indian Healthcare

Namrata Harsh Jajoo

Abstract :

Purpose – The purpose of this paper is to highlight the challenges that Quality Circles in Indian Healthcare are facing and identify the gaps in their functioning. These could help in flagging the probable pitfalls for currently active Hospital QCs and those which are being newly instituted. Design/methodology/approach – Data for this study was collected through interviews and questionnaires administered in 16 hospitals across India which are registered members of Quality Circle Forum of India ( QCFI). Findings – The results reflect that to enhance the sustenance and growth of QCs, factors related to Top management support, trainings and cultural compatibility are most critical. Originality/Value – This study provides insights into what could be the factors which could lead to ineffectiveness in the functioning of Hospital QCs and render them inactive. Published results on QCs in Indian healthcare have been rather scarce and this study could trigger more research in this area

Keywords :

Article: Download PDF    DOI : https://www.doi.org/10.36106/gjra  

Cite This Article:

LEARNING FROM LESS SUCCESSFUL QUALITY CIRCLES IN INDIAN HEALTHCARE, Namrata Harsh Jajoo GLOBAL JOURNAL FOR RESEARCH ANALYSIS : Volume-8 | Issue-7 | July-2019

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