Impact of Emotional Intelligence of Project Team Members on Project Success: A Study of Select IT companies.

Moiz Mohd; Dr. Rajeesh Viswanathan

Volume : IV, Issue : II, February - 2015

Impact of Emotional Intelligence of Project Team Members on Project Success: A Study of Select IT companies.

Moiz Mohd, Dr. Rajeesh Viswanathan

Abstract :

Many MNCs make use of global teams to manage and operate their global operation or projects. Sometimes these teams consists of group of employees from different country or culture who join forces to work on a project. There are two type of global teams, one is the global virtual team and the other is global co–located team. Not only do teams vary in their degree of heterogeneity and tasks, but they also vary regarding the location of their team members. At one extreme, team members who are form different cultures and countries are all located in the same place and meet face to face to accomplish most of the tasks. At the other extreme, team members are form different countries and cultures and dispersed around the globe and seldom meet or never meet face to face .Instead tasks are accomplished virtually, with the help of information and communication technologies such as email, telephone, and video conferencing .When working in global multicultural virtual teams disturbed across different work cultures, the team members may face cultural differences. This demands cultural sensitivity to work successfully in the project environment. One of the important challenges is to create a positive team environment in a virtually distributed team, where the members many never meet each other. Leading a global team can be a highly intense, stressful and challenging experience. Sometimes such global distributed teams may fail to reach their objectives because of the challenges they face. There are also global multicultural teams which are collocated. This type of team also face some challenges because the team may consist of people who are form different cultures. Managing a global teams is multidimensional and complex. The virtual and cultural differences make the managing the global teams more complex. Under such circumstances Emotional Intelligence play an important role in the achieving the intended project performance outcomes i.e. Time, Budget and Quality. This paper will try to understand the role of emotional intelligence of team members play to achieve the intended project outcomes i.e. adhering to the Time schedules, Budget and Quality. This study is intended to investigate the global project environments and impact of the emotional intelligence on the team members in projects in general and the project outcomes in particular and also the emotional intelligence of the team members in working cohesively in the multicultural project environments.