HUMAN RESOURCE MANAGEMENT PRACTICES IN INDIA: A STUDY CHAIN HOTELS & INDEPENDENCE HOTELS IN VARANASI CITY

Deepak Kumar; Dr. Richa Sharma

Volume : V, Issue : IX, September - 2016

HUMAN RESOURCE MANAGEMENT PRACTICES IN INDIA: A STUDY CHAIN HOTELS & INDEPENDENCE HOTELS IN VARANASI CITY

Deepak Kumar, Dr. Richa Sharma

Abstract :

Human Resource Management as a discipline has been in existence for decades. However researchers have continued investigating various Human Resource Management practices and whether these practices are influenced by various demographic factors pertaining to industries and organizations. Researchers of this study are in pursuit of identifying Human Resource Management practices in the hotel industry in India in relation to demographic factors such as ownership of hotel and type of hotels. For the purpose of this study, ownership is defined as whether the hotel is owned by a foreign investor or domestic investor. Type of hotel is defined as whether the hotel belongs to a hotel chain or an independent hotel. The set of Human Resource Management practices of hotels was identified using the list of Human Resource Management practices prepared by Hoque for his research on Human Resource Management practices and performance of hotel in UK. Hoque�s list of Human Resource Management practices covers eight areas of Human Resource Management practices and each area comprises of several Human Resource Management practices belonging to that particular area of Human Resource Management. Seventy six hotels responded to the questionnaire belonging to six tourist destinations in India. Overall there are 25 Human Resource Management practices in the list. Based on finding, it was concluded that there is a significant relationship between the type of hotel and Human Resource Management practices