Evaluating Musculoskeletal Complications Among Individuals With Diabetes Mellitus

Dr. Simran Maheshwari; Dr. Subhan Quraishi; Dr. Babita Ghodke

Volume : III, Issue : VI, June - 2014

Evaluating Musculoskeletal Complications Among Individuals With Diabetes Mellitus

Dr. Simran Maheshwari, Dr. Subhan Quraishi, Dr. Babita Ghodke

Abstract :

This research paper aimed to measure the passengers� expectation levels of service quality in the domestic airline services in Tamilnadu against their perceptions levels of the service quality and also to find out the gap between customers� expectations and their perceptions of the service quality. In this study, the airlines services are classified into three stages such as pre–flight, in–flight and post–flight services. Using a SERVQUAL survey instrument a study was conducted with a sample of 400 by applying proportionate random sampling method. The study found that customers have higher expectations for service quality in domestic airline services.