Determinants of Banks� performance as perceived by employees of Urban Cooperative Banks in Punjab, Haryana and Himachal Pradesh

Dr. Balwinder Singh; Ruchika Soni

Volume : IV, Issue : VIII, August - 2015

Determinants of Banks� performance as perceived by employees of Urban Cooperative Banks in Punjab, Haryana and Himachal Pradesh

Dr. Balwinder Singh, Ruchika Soni

Abstract :

The success of any organization depends on its human resource. Banks are no exception to this. The employees of the Bank are valuable assets to the organization. If they are highly satisfied they produce more and it is profitable for the organization. So in this competitive environment it is necessary to know the employees views toward their job and to measure the level of satisfaction with regard to various aspects of job satisfaction and performance of organization itself. Efficient human resource management and maintaining higher job satisfaction level in Banks determine not only the performance of the Bank but also affect the growth and performance of the entire economy. In this context, for the survival and growth of banks, it has become very essential to measure and monitor the employee satisfaction continuously. In the present paper an attempt has been made to identify factors (as perceived by employees) which are expected to be dictating and determining the growth performance of Urban Cooperative Banks of Punjab, Haryana and Himachal Pradesh.