BIOMEDICAL EQUIPMENT MANAGEMENT AND MAINTENANCE, A PROCESS EVALUATION AT A GOVERNMENT HOSPITAL - TELANGANA, INDIA

Y V S Ramana; Jyothi Guduri; K T Reddy

Volume : IX, Issue : I, January - 2020

BIOMEDICAL EQUIPMENT MANAGEMENT AND MAINTENANCE, A PROCESS EVALUATION AT A GOVERNMENT HOSPITAL - TELANGANA, INDIA

Y V S Ramana, Jyothi Guduri, K T Reddy

Abstract :

Modern hospitals with a super-specialty level of care facilities rely largely on medical gadgets, the biomedical equipment to offer precision care to their patients both for medical and surgical treatment options. This highly specialized equipment requires proper maintenance and care in terms of caliation to provide accurate information about the patient vital signs that are crucial for their diagnosis and line of care. It becomes necessary for a systematic procedure for their management and maintenance – here comes the importance of biomedical equipment management and maintenance program devised by Government of India to enhance the public healthcare facilities through proper preventive and eakdown maintenance of their biomedical equipment, thereby to enable doctors to get reliable information for their patient care. The present study aims at the evaluation of this prime program implementation results from the end-users of a tertiary care teaching healthcare facility in Telangana state. End users expressed their opinion that 16.6% felt the services are excellent after the introduction of BMMP services, 33.7% said GOOD after (22.0% before), 9.6% said SATISFIED after (18.9% before), 3.1% said POOR after (7.9% before) the introduction of Biomedical Equipment Management and Maintenance Program BMMP services. End users opined that 30% of equipment was being repaired in≤1 month, 70% of the equipment take about ≤ 1 month for the repair of biomedical equipment before BMMP. They opined that 40% of equipment is being repaired ≥ 15 days, 30% of the equipment is repaired ≤ 15 days, about 20% of biomedical equipment is repaired within weekdays and about 10% of biomedical equipment is repaired within one day after the introduction of the BMMP program. These values are indicative and for study purpose only, there are instances of equipment being in the state of eakdown beyond one month also – which were with the instance of Annual Maintenance Contract / Comprehensive Maintenance Contract termination and no clear instructions were available with BMMP contractor for their renewal and maintenance of continual contracts and upkeep of these machines, which were otherwise looked after by Original Equipment Manufacturers OEMs through Memorandum of Understanding with the Hospital.