Volume : IV, Issue : XII, December - 2015

A MODEL OF PHARMACEUTICAL CUSTOMER COMPLAINTS AND REDRESSAL SYSTEM

Nirmal Kumar, Prof. Ajeya Jha

Abstract :

<p>Complaint handling is a Good Manufacturing Practices (GMP) requirement because all complaints is potentially about defective products that must be paid attention for complete evaluation and action to prevent recurrence. For pharmaceutical and drugs regulatory compliance, manufacturers must demonstrate strict adherence to current Good Manufacturing Practices (cGMP) with respect to their processes, controls and product manufacturing. Additionally they must also ensure that compliance is met within their supply-chain and during product distribution operation. In order to manage the complaint handling effectively, latest automated software are used having features of integrated tracking, responding and reporting.</p>

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Article: Download PDF    DOI : https://www.doi.org/10.36106/gjra  

Cite This Article:

Nirmal Kumar, Prof. Ajeya Jha A Model of Pharmaceutical Customer Complaints and Redressal System Global Journal For Research Analysis, Vol: 4, Issue: 12 December 2015

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