A Framework for Enhancing Level of Innovation in Outsourced Projects

Sunil Patil; Aditi Khutwad; Dr.T.Paranjothi; Chaitanya Pande; Prasad Rane

Volume : IV, Issue : VII, July - 2015

A Framework for Enhancing Level of Innovation in Outsourced Projects

Sunil Patil, Aditi Khutwad, Dr. T. Paranjothi, Chaitanya Pande, Prasad Rane

Abstract :

Organisations are under sustained pressure in the face of stiff competition, rapid change and economic uncertainty. Hence organisations are on constant look out for ways of reducing operational and capital cost.Organizations are increasingly outsourcing business critical activities as well as non-critical activities to service providers for reducing cost. Outsourcing is a long-term strategic alliance governed by contract. However, it has been observed after undertaking an extensive literature survey that contracts focus primarilyon SLAs. There is not adequate focus on enhancing the level of innovations in outsourced products/services. The research presented in this paper aims at determining the outsourcing process between a client and supplier(s) and proposing a framework for increasing level of innovation in outsourced contracts. Researchers have proposed an indicative set of parameters for designing a framework for creating innovations by collaborating between client and vendors. The analysis also tries to gain insights into management of client supplier relationship for success of outsourcedprojects